Closing Manual Queries
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You can forward answered manual queries to authorized users. The user who opened the query may choose to close the query or re-query at this stage.

 

Note: A answered query can be closed.  An unanswered open query can be cancelled but cannot be closed.

 

  1. Navigate to a Study > Site > Subject > Form that has an answered query and is ready to be closed.

 

 

  1. Select Close Query from the dropdown.

  1. Click Save.

 

 

 

 

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